Research Paper

Evolution of the Socio-cognitive Structure of Knowledge Management (1986-2015): An Author Co-citation Analysis

  • Carlos Luis González-Valiente , 1† ,
  • Magda León Santos 2 ,
  • Ricardo Arencibia-Jorge 3
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  • 1Biblioteca Nacional de Cuba “José Martí”, ave. Independencia, # 257 e/ 20 de Mayo y Aranguren, Plaza de la Revolución, La Habana, Cuba;
  • 2Facultad de Comunicación, Universidad de la Habana, San Pedro entre Ermita y Avenida Independencia, Plaza de la Revolución, Cuba;
  • 3Empresa de Tecnologías de la Información, Calle 18 # 4310, Miramar, Playa. La Habana, Cuba
Corresponding author: Carlos Luis González-Valiente (E-mail: ).

Received date: 2019-02-14

  Request revised date: 2019-02-19

  Accepted date: 2019-02-22

  Online published: 2019-05-30

Copyright

Open Access

Abstract

Purpose: The evolution of the socio-cognitive structure of the field of knowledge management (KM) during the period 1986-2015 is described.

Design/methodology/approach: Records retrieved from Web of Science were submitted to author co-citation analysis (ACA) following a longitudinal perspective as of the following time slices: 1986-1996, 1997-2006, and 2007-2015. The top 10% of most cited first authors by sub-periods were mapped in bibliometric networks in order to interpret the communities formed and their relationships.

Findings: KM is a homogeneous field as indicated by networks results. Nine classical authors are identified since they are highly co-cited in each sub-period, highlighting Ikujiro Nonaka as the most influential authors in the field. The most significant communities in KM are devoted to strategic management, KM foundations, organisational learning and behaviour, and organisational theories. Major trends in the evolution of the intellectual structure of KM evidence a technological influence in 1986-1996, a strategic influence in 1997-2006, and finally a sociological influence in 2007-2015.

Research limitations: Describing a field from a single database can offer biases in terms of output coverage. Likewise, the conference proceedings and books were not used and the analysis was only based on first authors. However, the results obtained can be very useful to understand the evolution of KM research.

Practical implications: These results might be useful for managers and academicians to understand the evolution of KM field and to (re)define research activities and organisational projects.

Originality/value: The novelty of this paper lies in considering ACA as a bibliometric technique to study KM research. In addition, our investigation has a wider time coverage than earlier articles.

Cite this article

Carlos Luis González-Valiente , Magda León Santos , Ricardo Arencibia-Jorge . Evolution of the Socio-cognitive Structure of Knowledge Management (1986-2015): An Author Co-citation Analysis[J]. Journal of Data and Information Science, 2019 , 4(2) : 36 -55 . DOI: 10.2478/jdis-2019-0008

1 Introduction

Knowledge management (KM) as a scientific field emerged in the mid-1980s (Ruggles, 1998; Wiig, 1999) from the significance of knowledge in organisations (Blackler, 1995; Earl, 2001; Sağsan, 2007) and as a response to the social and economic trends of the time (Prusak, 2001). The contradiction in KM’s origin (Jasimuddin, 2006) is due to the different intellectual roots coming from a broad range of disciplinary spaces like epistemology, psychology, economics, sociology and organisational science (Lambe, 2011; Prusak, 2001; Wiig, 1999). Nevertheless, many academicians agree that the mid-1990s meant the popularity stage of KM since the coming out of iconic books written by figures like Ikujiro Nonaka, Thomas H. Davenport, Dorothy Leonard-Barton, Etienne C. Wenger, and Karl M. Wiig, among others (Jasimuddin, 2006; Lambe, 2011; Spender, 2015).
Across the literature, it is not possible to find a consensus definition of KM since, for instance, economists, organisational theorists, information scientists and information technologists have different ideas about the theory and practice of KM (Spender & Scherer, 2007). The lack of agreement about the definition of the concept of knowledge management (Earl, 2001; Jasimuddin, 2006) originates from the fragmented character of the field (Spender, 2015), as each discipline find its own reasons to study and apply the principles of KM.
KM has more than thirty years of existence as a concept. It has called the attention of professionals from different social sectors worldwide (Heising, 2015), becoming a permanent field because of the management developments (Ponzi & Koenig, 2002). Although many researchers have rejected the KM term, based on the premise that knowledge cannot be managed (Kakabadse et al., 2003; Wilson, 2002), KM has attracted large attention among academicians and practitioners (Martin, 2008). Empirical findings show a growing number of contributions on the topic (e.g. Gu, 2004; Harman & Koohang, 2005; Kumar & Mohindra, 2015; Ponzi, 2002; Qiu & Lv, 2014). Such increasing production patterns have influenced and strengthened the idea of considering KM as a formalized discipline (Jennex & Croasdell, 2007; Sağsan, 2007; Serenko & Bontis, 2013b; Wiig, 1999).
In this article, we propose to describe how KM research has evolved and developed according to the most influential thinkers using author co-citation analysis (ACA). ACA studies the cognitive and social affinities between pairs of cited authors (White, 2003). This procedure is commonly employed to understand the intellectual structure of a field (Börner, Chen, & Boyack, 2003). This paper aims at complementing previous historical studies of KM (e.g. Day, 2001; Lambe, 2011; Prusak, 2001; von Krogh et al., 2013; Wiig, 1997, 1999), given that a different evolutionary perspective of the field will be provided. This paper is written with the following research questions (RQs) in mind:
RQ 1: How did the socio-cognitive structure of KM evolve in terms of research areas represented by co-cited first authors?
RQ 2: How do co-cited communities of KM authors relate to each other over time?

1.1 Literature review

KM field has been largely benefited with the principles of bibliometrics and scientometrics. A meta-review conducted by Serenko (2013) in relation to scientometric literature on KM research determined the following phases:
1. the initiation of scientometric research (1997-2001);
2. the early development of scientometric research (2002-2006); and
3. the rigor and consolidation of scientometric research (2007-2012).
Most of the previous scientometric studies on KM have focused on the following areas:
1. Analysing the classical and core literature in the field (Serenko & Bontis, 2013b; Serenko & Dumay, 2015a,b; Wallace et al., 2011);
2. studying the collaboration patterns between researches and countries (Dattero, 2006; Qiu & Lv, 2014),
3. describing the thematic structure and topical composition of the field (Fteimi & Lehner, 2016; Harman & Koohang, 2005; Ponzi, 2002; Sedighi & Jalalimanesh, 2014);
4. discussing ranking systems for KM journals (Bontis & Serenko, 2009; Serenko & Bontis, 2013a); and
5. a broad diversity of output patterns (Akhavan et al., 2016; Gu, 2004; Muzzammil & Asad, 2016; Qiu & Lv, 2014).
According to the aforementioned antecedents, even the most recent bibliometrics papers on KM have ignored the study of its intellectual base, as they have mainly focused on detecting the research front (Akhavan et al., 2016; Qiu & Lv, 2014). Co-citation analysis, as the appropriate way to describe the intellectual base (Persson, 1994), used only 5% of the bibliometric research in KM, up to 2012 (Serenko, 2013). This demonstrates the little use of this technique for the study of KM literature. For example, Lee and Chen (2012) mapped the structure of KM using document co-citation analysis with the purpose to visualize the evolution and future developments of the field. After analysing 10,974 publications derived from the Microsoft Academic Search database from 1995 to 2010, they concluded that KM is a field under evolution, as it has not reached a high level of maturity. Similarly, Walter and Rivière (2013), focused on a single journal, the Knowledge Management Research & Practice (KMRP), studying 100 articles from that journal using co-citation analysis to analyse the emergence of KM topics. They identified four thematic groups: (1) communities and situated learning, (2) networks, knowledge transfer and research methods, (3) foundations of knowledge management, and (4) intellectual capital.
With respect to ACA specifically, Ponzi (2002) applied this technique to explore the intellectual structure and interdisciplinary character of the field. By covering five years (1994-1998) of academic literature contained in the Science Citation Index and Social Science Citation Index databases, it was shown that KM emerged from conceptions related to organisational learning, knowledge-based theories, and tacit knowledge.
Thus, having reviewed some key antecedents on our topic of interest, in this article we propose to cover a wider period compared to the aforementioned studies. Hence, a more complete view on influential researchers and their relations across the time will be provided.

2 Methodology

2.1 Data source and extraction

Given the international and mainstream science nature of the Web of Science (WoS) database, it was used as source for record extraction. Many bibliometric studies on KM have been conducted from the coverage of specific KM-centric journals (e.g. Handzic, 2015; Ramy et al., 2018; Ribière& Walter, 2013; Serenko & Bontis, 2013a; Serenko & Dumay, 2015a; Walter & Ribière, 2013); however, we thought that a broader overview of the evolution of KM would be offered by retrieving datasets from this multidisciplinary database.
We selected the source documents in the indexes Science Citation Index-Expanded (SCI), Social Science Citation Index (SSCI), and Arts and Humanities Index (A&HI). The search query was performed by typing the term ‘knowledge management’ as TOPIC for the standard citable document typologies (article and review) during the years 1980-2015. We notice that the term ‘knowledge management’ was employed, as it is the most precise to label the field according to previous bibliometric studies on this line (e.g. Lee & Chen, 2012; Ma & Yu, 2010; Ponzi, 2002). No records were retrieved from 1980 to 1985 and 7,089 publications were found between 1986-2015. To trace the evolution, we applied a longitudinal perspective. Bibliometric studies lack a standard formula to divide broad periods into smaller year-based units. Some authors use, indistinctly, periods of 5 years, 10 years, etc. In this study we broke down the 29 years in three sub-periods as uniformly as possible, thus defining three general periods: 1986-1996 (11 years), 1997-2006 (10 years), and 2007-2015 (9 years). The number of source documents per sub-periods were 63 (1986-1996), 2,368 (1997-2006), and 4,658 (2007-2015).

2.2 Data analysis and visualization

We manually disambiguated the authors’ names in the entire dataset. Since the number of source documents varied significantly from one sub-period to another, we mapped the 10% most cited authors in each time slice, leading to 20 authors in 1986-1996, 39 authors in 1997-2006, and 152 authors in 2007-2015. VOSviewer (v. 1.6.6), a well-known software for science mapping, was employed for the network construction and visualizations of first authors only. This software groups the nodes as networks derived from co-citation measures using the visualization of similarities (VOS) method (Waltman, van Eck, & Noyons, 2010). To interpret the clusters, we examined scholarly output of co-cited authors. Given that the research interests of authors vary in time, we took into consideration their scientific contributions limited to each of the periods analysed. Some statistical values derived from social network analysis (SNA) were obtained to analyse the internal structure of the networks across the periods. Finally, networks constructed in VOSviewer were imported to Pajek (v. 5.05), to visualize more clearly and understand better the relations among communities of authors.

3 Results

3.1 RQ 1: How did the socio-cognitive structure of KM evolve in terms of research areas represented by co-cited first authors?

3.1.1 1986-1996
The co-citation network derived from this first sub-period consists of 20 authors. As visualized in Figure 1, four communities (clusters) are identified in the map.
A first cluster composed by 6 red nodes is labelled as (1) Knowledge-based theory (K-based theory) since its authors are representatives of this topic (e.g. Nelson, RR; Nonaka, I; Spender, JC). The green cluster (6 authors) is named (2) Knowledge-based systems (K-based systems) as the clustered authors have provided relevant contributions in this area, including Skuce, D; Boose, J; and Gaines, BR. The blue cluster of five authors is labelled (3) Technology-based strategy, as it groups some economists whose contributions are referred to the development of technology focused on social, cognitive and behavioural aspects of individuals in organisations, including Simon, HA; Von Hippel, E; Kogut, B; Clark, KB; and Sanchez, R. Finally, the fourth cluster, in yellow, contains three authors oriented to the research on (4) Decision support systems (DSS).
Figure 1. Co-citation map of authors, 1986-1996.

Note. Colors indicate different clusters and node size indicates citation weights.

3.1.2 1997-2006
The co-citation map of the second sub-period was built with 39 authors grouped in four clusters (see Figure 2) as well. We provide a consecutive numbering of clustering. The fifth cluster, located in the red zone, is labelled (5) Strategic management given that important strategists are present in that cluster. This is the largest cluster in the network containing 11 authors focused on topics like competitive advantage, strategic management, corporate strategy, innovation, organisational capability, and some others (e.g. Grant, RM; Teece, DJ; Kogut, B; Spender, JC; Cohen, WM). The green cluster, of 10 authors, is named (6) K-based theory, a cluster that was also identified during the first sub-period. The two most cited authors in this cluster are devoted to knowledge theories, like Nonaka, I (1128 citations in the network), who introduced notions on knowledge creation, and Polanyi, M (320 citations in the network), who firstly emphasized the study of tacit knowledge. The remaining authors in cluster 6 are related to a wide range of innovation-related topics including knowledge management, technology strategy, new product and process design, and organisational change, among others (e.g. Leonard-Barton, D; Brown, JS; Hansen, MT; Wenger, EC; Orlikowski, WJ).
Figure 2. Co-citation map of authors, 1997-2006.

Note. Colors indicate different clusters and node size indicates citation weights.

The blue cluster, consisting of nine authors, represent the topic of (7) Organisational learning and behaviour. Some of the researchers highlighted in this cluster are Senge, PM; Argyris, C; Weick, KE; Eisenhardt, KM; Argote, L; and Walsh, JP. Finally, we labelled the yellow cluster of nine authors as (8) KM foundations, since some foundational contributors and developers of KM-specific notions are present including Davenport, TH; Wiig, KM; Alavi, M; and Zack, MH.
According to citation weights, the top five important figures of KM during this second sub-period are Nonaka, I (1,128 citations); Davenport, TH (714 citations); Polanyi, M (320 citations); Grant, RM (298 citations); and Leonard-Barton, D (275 citations).
3.1.3 2007-2015
152 authors were mapped in the co-citation network of the third sub-period, forming 7 communities (Figure 3). The red cluster, of 41 authors, is labelled as (9) Strategic management. Distinguished researchers devoted to strategic topics are contained in cluster 9, including Grant, RM; Teece, DJ; Barney, JB; Eisenhardt, KM; and Porter, ME. Likewise, we detect several organisational theorists (e.g. March, JG; Chesbrough, HW; Hitt, MA; Edlund, G; Powell, WW), as well as some scholars of innovation in organisations (e.g. Cohen, WM; Gupta, AK; Von Hippel, E; Chesbrough, HW; Tushman, ML; Dougherty, D). (10) Marketing strategy is the tenth cluster located in the green area, a cluster not visualized previously. The following authors have a strong orientation to marketing topics: Hair, JFJ; Bagozzi, RP; Anderson, JC; Darroch, J; and Hult, GTM. We note that in this cluster 10 there are a couple of authors oriented as much to psychological issues as to the study of consumers (e.g. Fornell, C; Nunnally, JC; Bagozzi, RP; Anderson, JC; Baron, RM).
The eleventh cluster is a standing topic, (11) KM foundations, located in the blue zone of the map. Out of the 23 authors, Nonaka, I; Davenport, TH; Drucker, PF; Zack, MH; Wiig, KM, among others are the most crucial names. In this cluster, we also find figures related to research about intellectual capital like Bontis, N; Edvinsson, L; and Stewart, TA. The yellow cluster with 22 authors represents the topic of (12) KM systems and technology. In this cluster, the following authors are clustered: Alavi, M; Bock, GW; Wasko, MM; Kankanhalli, A; Markus, ML; Venkatesh, V; Hofstede, G; Jarvenpaa, SL.
Authors oriented to the study and applications of theories within the organisational framework are grouped in the thirteenth cluster (purple area). Some of these theories (e.g. knowledge-based theories, social learning theories, critical theories, and many other sociological and organisational theories) are typified by authors like Wenger, EC; Polanyi, M; Tsoukas, H; Spender, JC; Yin, RK; Alvesson, M; Blackler, F. For that reason, we label this community as (13) Organisational theories. The blue light area of 12 nodes is represented by the topic of (14) Networks and knowledge transfer. Here we observe some authors oriented to the study of social networks, collaboration and knowledge transfer within the organisational realm as well (e.g. Hansen, MT; Argote, L; Szulanski, G; Nahapiet, J; Burt, RS; Granovetter, MS; Cross, RL). The last cluster in the network was also identified in the second period, (15) Organisational learning and behaviour. It is located in the blue light zone totalling nine authors (e.g. Pfeffer, J; Walsh, JP; Daft, RL; Crossan, MM; Senge, PM; Argyris, C).
We also detect the permanence of clusters referred to themes like strategy, innovation, organisation, organisational learning, organisational behaviour, and KM foundations. Nevertheless, the KM systems and technology community is more emphasized now, while the focus on marketing strategy emerges. Appendix 1 displays summarized information derived from clustering by sub-periods.
Figure 3. Co-citation map of authors, 2007-2015.

Note. Colors indicate different clusters and node size indicates citation weights.

3.2 RQ 2: How do co-cited communities of KM authors relate each other over time?

Table 1 shows statistical information obtained from each network. The increasing number of nodes and edges between nodes indicates a field of strong development. The average degree of nodes in networks represents the level of importance that authors have been reaching over the time; regardless of the dynamics of citation as time goes by (McCain, 1990). Appendix 2 displays the ten most important authors by sub-periods in terms of citation weights, highlighting the influence of experts coming from the economics, business, management, and computer science arenas over the whole period here examined.
Table 1 Statistical description of the KM network.
Network measures 1986-1996 1997-2006 2007-2015
Nodes 20 39 152
Edges 79 741 11,186
Average degree 4 19 74
Diameter 3 1 2
Density 0.2 0.5 0.5
Average clustering coefficient 0.5 0.5 0.5
The values of network diameter, density and average clustering coefficient indicate how compact the co-citation networks are, showing a considerable homogeneity of the KM field. Using the network shrinking operation provided by Pajek, we visualize how co-cited communities connect to each other (see figures 4a, b, c). In sub-period 1986-1996, clusters (1) K-based theory and (3) Technology-based strategy are the most important in the network, according to node size (see Figure 4a), and are the most connected ones in the network. At the same time, (2) K-based systems is a cluster with zero connections and low representativeness. However, top co-cited authors according to link strength (ls) measures are present in this cluster 2, highlighting Skuce, D and Boose, J (ls: 76), Skuce, D and Motta, E (ls: 52), Skuce, D and Lethbridge, TC (ls: 44), Skuce, D and Meyer, I (ls: 44), and finally Skuce, D and Gaines, BR (ls: 44).
Figure 4. Relations among KM communities using network-shrinking operation in Pajek; (a): 1986-1996, (b): 1997-2006; and (c): 2007-2015.
In sub-period 1997-2006, communities are even more connected, despite the introduction of new groups of authors less oriented to systems and technology, as previously observed. We note that major relatedness of communities is given between clusters (5) Strategic management and (6) K-based theory (see Figure 4b). This connection among strategists and knowledge theorists was a pattern already visualized in 1986-1996. Most co-citation relations are commonly established with the foundational author Nonaka, I, as for example: Nonaka, I and Davenport, TH (ls: 797), Nonaka, I and Polanyi, M (ls: 531); Nonaka, I and Grant, RM (ls: 451); Nonaka, I and Leonard-Barton, D (ls: 440); and Nonaka, I and Brown, JS (ls: 332).
During the final sub-period (2001-2015), the relatedness between clusters (9) Strategic management and (11) KM foundations stand out (see Figure 4c). Here, we notice a common trend as observed from sub-period 1-3, since strategic communities and foundational KM thinkers are more strongly linked. Likewise, major citation linkages are produced with Nonaka, I as for instance: Nonaka, I and Davenport, TH (ls: 1543); Nonaka, I and Grant, RM (ls: 1353); Nonaka, I and Polanyi, M (ls: 1045); Nonaka, I and Alavi, M (ls: 948); Nonaka, I and Teece, DJ (ls: 817). Only one isolated cluster was formed during the period covered by our research, namely during sub-period 1 (cluster 2).

4 Discussion

The ACA here performed has provided clear insights into the evolution of the socio-cognitive structure of KM field. The 1980s was a crucial period around the world, events derived from post-industrial society like globalization, technological shifts and economic changes affected the entire social, scientific, political, technological, and economic environment. During the 1980s, ‘knowledge’ and ‘information’ became core resources for organisations. A key predecessor of KM was the knowledge-based practices (Wiig, 1997). Having that in mind, we hoped to map the KM field since the year 1980, which is why our search strategy in WoS framed the period 1980-2015. To our surprise, the first document recovered was published in 1986; matching exactly with the year in which, according to Wiig (1997), the concept of knowledge management was introduced.

4.1 1986 to 1996. The emergence of KM field: the technological influence

During the first sub-period (1986-1996), we detect the influence of IT and computer-related researchers, confirming once again the existence of a first generation in which the techno-centric view of knowledge processes prevailed (Serenko, 2013). Prusak (2001) states that IT adoption within firms and the consequences of ubiquitous computing were some of the trends that boosted KM. Undoubtedly, and as we already mentioned in the introductory section, technological shifts produced around the organisational environment in the mid-1980s favoured enormously the knowledge practices. Largely, most authors composing the socio-intellectual structure of KM in this early stage have had economics, information systems and computer science background, and their contributions have been mainly focused on artificial intelligence, knowledge technologies, knowledge representation and acquisition, and data management.
On top of that, major connected communities are devoted to K-based theories and technology-based strategies, highlighting besides the strategic nature of KM. Nevertheless, from 1986 to 1996 the top co-cited pair of authors were contained in an isolated cluster oriented to K-based systems. When Ponzi (2002) performed an ACA of KM literature from 1994 to 1998, he did not find evidence with respect to contributions of IT theorists. Such a hypothesis was later validated in the study of Lee and Chen (2012), after analysing the coverage 1995-2012. However, as we proposed to examine publications before 1994, it is clearly noted that during these early years, authors devoted to technological and computational topics were detonators in KM. We also notice that the respective cluster (2) K-based systems represents a disciplinary community coming from the artificial intelligence area, which was intellectually disconnected from the knowledge theorists and strategists, forming an independent disciplinary space. This cluster 3 is represented by research on expert systems, a theme that arose during the 1980s and 1990s (Russell & Norvig, 2003). Despite that this school of thought is currently ignored in KM literature (Serenko, 2013), we cannot discard its early effect in the construction of the field.

4.2 1997 to 2006. The configuration of KM field: the strategic influence

From sub-period 1-2, interesting shifts are observed. Yet, 99% of authors in the co-citation network are also included in the third sub-period (2007-2015), thus indicating a field with solid and well-established core thinkers. All co-cited communities are more connected and no isolated clusters or authors were found. The technological emphasis is less appreciated now since some technology-centred researchers are grouped in communities not fully focused on this research area. For example, authors like Leonard-Barton, D; Brown, JS, and Orlikowski, WJ are in cluster 6 (K-based theory); while Huber, GP; Simon, HA; Eisenhardt, KM are in cluster 7 (Organisational learning & behaviour); and some others like Alavi, M and Holsapple, CW are in cluster 8 (KM foundation). That is, not a single community on information systems, IT or computer science-related themes is well-structured, but its authors are dispersed in the network.
The strong relations among knowledge theorists and strategists is a common pattern in the co-citation networks and is even more delineated during this second stage. Obviously, this is favoured by the significant growth rates of KM literature from 1997 to 2006. Joined to the decline of technologists in the network, another interesting finding is the expansion towards organisational learning and behaviour themes (cluster 7). In the 1990s, strategic management was highly influenced by behavioural research in organisations, such as organisational and cognitive psychology (Ferreira, Fernandes and Ratten, 2016). In that sense, Senge, PM; Argyris, C and Weick, KE are some of the figures whose contributions have served as conceptual frameworks to develop learning strategies and study the behaviour of people in organisations.

4.3 2007 to 2015. Diversification of KM field: the social influence

Over 2007-2015, a steading tendency stands out, the strong relations among knowledge theorists and strategists (cluster 9 and cluster 11). As in the second stage (1997-2006), Ikujiro Nonaka is still playing an essential role in the co-citation network according to citation weights and link strengths values. Its linkage to other authors means one of the strongest paths among research communities, including strategic management, organisational theory, KM systems and technology, and marketing strategy. The high influence of Nonaka has been previously visible in other empirical studies on KM (e.g. Edwards et al., 2003; Walter & Ribière, 2013). Undoubtedly, his notions on knowledge creation, knowledge spiral, and the concept of ‘ba’ (i.e. a shared space of emerging relationships) since the 1990s onwards, make of him a current guru within the KM realm. Joined to Nonaka, we find eight remaining authors who appear in the three co-citation maps like Hedlund, G; Nelson, RR; Porter, ME; Spender, JC; Teece, DJ; Kogut, B; Simon, HA; Von Hippel, E; Holsapple, CW; and Huber, GP. White and McCain (1998) call these as ‘canonical authors’. They constitute the most classical and influential authors, whose contributions have served to set the body of knowledge of KM over the years.
From sub-period 1-2, a declining trend of the technological community became apparent, however, in sub-period 3 a major representativeness of KM systems and technology community (cluster 12) is observed, led by Myriam Alavi with her classical paper “Knowledge management systems: Conceptual foundations and research issues” (Alavi & Leidner, 2001). This IT and systems theme became a dominant approach sustaining KM research and practice (Wolfe, 2003). Since 1997, Karl Wiig envisioned the future potentialities of IT in KM to discover and generate knowledge (Wiig, 1997). Likewise, our findings display a strong connection in 2007-2015 between the IT community and the foundational authors, theorists and strategists. Thus, we can affirm the current existence of an IT-based dimension in KM as Kakabadse et al. (2003), and Mehrizi and Bontis (2009) have previously pointed out.
Beyond the dominant role of strategists in KM, the intellectual structure in 2007-2015 is beside widely influenced by notorious researchers devoted to the study of social and sociological themes including social learning theories, social psychology, social influence, social power, social responsibility, social capital, social networks, social media, and many others. Authors representing this dimension in KM are mainly grouped in cluster 14 (Networks and knowledge transfer), and in cluster 10 (marketing strategy), and 12 (KM systems and technology). They might be the cognitive background of the ‘socialization school’ as identified and labelled by Mehrizi and Bontis (2009) when they mapped the dimensions of KM from a content-related perspective.
In another sense, as indicated in prior studies, intellectual capital is a theoretical ground in which KM has been built (Dattero, 2006; Lambe, 2011; Serenko et al., 2010). Although some empirical findings have demonstrated the prominence of this topic in KM research (Ramy et al., 2017), we notice that few authors focus on this topic, and no community dealing with intellectual capital has been formed. Besides, we notice that previous studies focused on publication trends have demonstrated the fragmented character of KM (Dattero, 2006). Nevertheless, by examining cited authors using social network analysis, we observe a field with homogeneous features. Network properties and co-citation relations by sub-periods are clear evidence of this statement. In our opinion, fragmentation should not be understood as a diversity of thematic areas but as a disconnection between them. Thus, this low fragmentation in the intellectual structure of KM might be considered as a positive sign around this evolutionary process, which, could be even interpreted as a kind of academic maturity (Serenko et al., 2010; Serenko & Dumay, 2015a).

5 Concluding notes

In conclusion, this paper represents the first examination of the evolution of KM employing ACA. As a young field, KM may lack theoretical gaps and epistemological maturity, but through the evolution of its socio-cognitive structure, we observed a knowledge field with coherence and integration. There is a core community of influential authors, through which the strategic nature of the KM is proven. Despite that this strategic dimension has been a constant in the intellectual structure of the field, other dimensions cannot be discarded. In the end, major tendencies around the evolution of KM evidence a technological dimension very influential in the first sub-period, a strategic one strengthened in the second sub-period, and a social one during the last period analysed. In general, the results obtained here are very consistent with historical and empirical findings that have been found in earlier literature.
Methodologically speaking, bibliometrics offers techniques and tools that can enrich the empirical evidence from new data, variables and indicators. In that sense, we motivate the academic community to develop future research in order to enrich KM’s body of knowledge.

Author Contributions

Carlos Luis González-Valiente (carlos.valiente89@gmail.com) proposed the research idea, designed the research, drafted and revised the manuscript. Magda León-Santos (magdaleon@fcom.uh.cu) and Ricardo Arencibia-Jorge (ricardo.arencibia@eti.biocubafarma.cu) performed the research and revised the manuscript.
Table 7 Appendix 1. Cluster descriptions by sub-periods.
Sub-period Cluster name Size (colour) Top author ACC
1986-1996 (1) K-based theory 6 (red) Spender, JC 8
(2) K-based systems 6 (green) Skuce, D 9
(3) Technology-based strategy 5 (blue) Sanchez, R 7
(4) Decision support systems 3 (yellow) Holsapple, CW 11
1997-2006 (5) Strategic management 11 (red) Grant, RM 156
(6) K-based theory 10 (green) Nonaka, I 286
(7) Organizational learning and behaviour 9 (blue) Senge, PM 134
(8) KM foundations 9 (yellow) Davenport, TH 229
2007-2015 (9) Strategic management 41 (red) Grant, RM 229
(10) Marketing strategy 26 (green) Hair, JFJ 168
(11) KM foundations 23 (blue) Nonaka, I 382
(12) KM systems and technology 22 (yellow) Alavi, M 202
(13) Organizational theories 19 (purple) Wenger, EC 275
(14) Networks and knowledge transfer 12 (cyan) Hansen, MT 251
(15) Organizational leaning and behaviour 9 (light blue) Pfeffer, J 174

Note. Top author was selected according to the highest citation weight. ACC: average citation in cluster.

Table 8 Appendix 2. Top 10 authors by sub-periods.
Author Discipline Affiliation RCFq*
1986-1996 Skuce, D Computer science Ottawa Univ 0.165
Holsapple, CW Management science Univ Kentuchy 0.094
Spender, J-C Management Kozminski Univ 0.076
Nonaka, I Business administration Hitotsubashi Univ 0.065
Bonczek, RH Computer science Illinois Univ 0.065
Sanchez, R Technology Strategy Copenhagen Bus Sch 0.053
Nelson, RR Economics Univ Manchester 0.047
Hedlund, G Economics Stockholm Sch Econ 0.047
Von Hippel, E Economics MIT Sloan Sch Manag 0.047
Kogut, B Management Univ Penn 0.047
1997-2006 Nonaka, I Business administration Hitotsubashi Univ 0.144
Davenport, TH Management; Business Harvard Univ 0.091
Polanyi, M Physical chemistry Manchester Univ 0.041
Grant, RM Economics Georgetown Univ 0.038
Leonard-Barton, D Business administration Harvard Univ 0.035
Brown, JS Computer and Communication Sciences Xerox Corp 0.034
Alavi, M Information systems; Computer Science Emory Univ-Atlanta 0.031
Hansen, MT Business administration Univ Calif Berkeley and Berkeley National Lab 0.029
Teece, DJ Economics Univ Calif 0.028
Wenger, EC Artificial inteligence Social Capital Grp 0.027
2007-2015 Nonaka, I Business administration Hitotsubashi Univ 0.074
Davenport, TH Management; Business Harvard Univ 0.037
Grant, RM Economics Georgetown Univ 0.025
Alavi, M Information systems; Computer Science Emory Univ-Atlanta 0.024
Teece, DJ Economics Univ Calif 0.018
Hansen, MT Business administration Univ Calif Berkeley and Berkeley National Lab 0.017
Wenger, EC Artificial inteligence Social Capital Grp 0.016
Polanyi, M Physical chemistry Manchester Univ 0.015
Kogut, B Management Univ Penn 0.014
Barney, JB Sociology; Administrative Sciences Ohio State Univ 0.014

Note. Information on disciplines and affiliations were obtained from online profiles. Latest academic degrees and affiliations were considered. *RCFq: relative citation frequency.

The authors have declared that no competing interests exist.

[1]
Akhavan P., Ebrahim N. A., Fetrati M. A., & Pezeshkan A. (2016). Major trends in knowledge management research: A bibliometric study. Scientometrics, 107(3), 1249-1264.This study provides an overview of the knowledge management literature from 1980 through 2014. We employ bibliometric and text mining analyses on a sample of 500 most cited articles to examine the...

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[2]
Alavi M., &Leidner D.E. (2001). Knowledge management and knowledge management systems: Conceptual foundations and research issues. MIS Quarterly, 25(1), 107-136.Knowledge is a broad and abstract notion that has defined epistemological debate in western philosophy since the classical Greek era. In the past few years, however, there has been a growing interest in treating knowledge as a significant organizational resource. Consistent with the interest in organizational knowledge and knowledge management (KM), IS researchers have begun promoting a class of information systems, referred to as knowledge management systems (KMS). The objective of KMS is to support creation, transfer, and application of knowledge in organizations. Knowledge and knowledge management are complex and multi-faceted concepts. Thus, effective development and implementation of KMS requires a foundation in several rich literatures. To be credible, KMS research and development should preserve and build upon the significant literature that exists in different but rzelated fields. This paper provides a review and interpretation of knowledge management literatures in different fields with an eye toward identifying the important areas for research. We present a detailed process view of organizational knowledge management with a focus on the potential role of information technology in this process. Drawing upon the literature review and analysis of knowledge management processes, we discuss several important research issues surrounding the knowledge management processes and the role of IT in support of these processes.

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[3]
Blackler F. (1995). Knowledge, knowledge work and organizations: An overview and interpretation. Organization studies, 16(6), 1021-1046.

[4]
Bontis N., &Serenko ,A. (2009). A follow-up ranking of academic journals. Journal of Knowledge Management, 13(1), 16-26.Purpose – The purpose of this paper is to develop a ranking of knowledge management and intellectual capital academic journals. Design/methodology/approach – A revealed preference, also referred to as citation impact, method was utilized. Citation data were obtained from Google Scholar by using Harzing’s Publish or Perish tool. The h-index and the g-index were employed to develop a ranking list. The revealed preference method was compared to the stated preference approach, also referred to as an expert survey. A comprehensive journal ranking based on the combination of both approaches is presented. Findings – Manual re-calculation of the indices reported by Publish or Perish had no impact on the ranking list. The revealed preference and stated preference methods correlated very strongly (0.8 on average). According to the final aggregate journal list that combined stated and revealed preference

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[5]
Börner K., Chen C., & Boyack K. W. (2003). Visualizing knowledge domains. Annual review of information science and technology, 37(1), 179-255.

[6]
Dattero R.(2006). Collaboration between the top knowledge management and intellectual capital researchers. Knowledge and Process Management, 13(4), 264-269.Recently, Serenko and Bontis published a meta-review of the knowledge management (KM) and intellectual capital (IC) literature that identified the 64 most productive KM/IC researchers. In this paper, exploratory data analysis using graphical methods and measures is performed on the collaboration patterns of these top 64 KM/IC researchers, and the resulting collaboration patterns are discussed. Copyright 2006 John Wiley & Sons, Ltd.

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[7]
Day R.E. (2001). Totality and representation: A history of knowledge management through European documentation, critical modernity, and post-Fordism. Journal of the American Society for information Science and Technology, 52(9), 725-735.This article presents European documentalist, critical modernist, and Autonomous Marixst influenced post-%Fordist views regarding the management of knowledge in mid- and late twentieth century Western modernity and postmodernity, and the complex theoretical and ideologi- cal debates, especially concerning issues of language and community.

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[8]
Earl M. (2001). Knowledge management strategies: Toward a taxonomy. Journal of management information systems, 18(1), 215-233.This paper draws on primary and secondary data to propose a taxonomy of strategies, or "schools," for knowledge management. The primary purpose of this framework is to guide executives on choices to initiate knowledge management projects according to goals, organizational character, and technological, behavioral, or economic biases. It may also be useful to teachers in demonstrating the scope of knowledge management and to researchers in generating propositions for further study.

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[9]
Edwards J. S., Handzic M., Carlsson S., & Nissen M. (2003). Knowledge management research and practice: Visions and directions. Knowledge Management Research and Practice, 1(1), 49-60.This editorial paper outlines key directions for knowledge management research and practice. The editorial team presents the results from a small survey of academics and practitioners about the present and future of knowledge management, and the editors include their own informed views on how this journal can help promote scholarly inquiry in the field.

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[10]
Ferreira J. J. M., Fernandes C. I., & Ratten V. (2016). A co-citation bibliometric analysis of strategic management research. Scientometrics, 109(1), 1-32.Strategic management remains a recent field of research that is dynamic and changing with the global business economy. Given the sheer importance of research on this field of business management, this

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[11]
Fteimi N., &Lehner F. (2016). Main research topics in knowledge management: A content analysis of ECKM Publications. Electronic Journal of Knowledge Management, 14(1), 5-17.

[12]
Gu Y. (2004). Global knowledge management research: A bibliometric analysis. Scientometrics, 61(2), 171-190.The present study characterizes the dynamic publication activity of global knowledge management (KM) by data collected through a search restricted to articles in ISI Web of Science .A total of 2727 unique authors had contributed 1407 publications since 1975. The overwhelming majority (2349 or 86%) of them wrote one publication. The productive authors, their contribution and authorship position are listed to indicate their productivity and degree of involvement in their research publications. The sum of research output of the first or responsible authors from USA, UK and Germany reaches 57% of the total productivity. The distribution of articles is rather widespread - they published in 462 titles of serials, spanning 110 Journal Citation Reports subject categories. The higher quality journals make publication of findings more visible. A Pearson's correlation coefficient is statistically found to be significant between citation frequency of article and impact factor of journal, instead of authorship pattern. The results also indicate that R&D expenditures were actually not proportional to research productivity or citation counts. As the subject highly interacts with other disciplines, the field of KM has not yet developed its own body of literature. KM might have been evolving an interdisciplinary theory that is developing at the boundaries of scientific disciplines.

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[13]
Handzic M.(2015). A descriptive analysis of knowledge management research:Period from 1997 to 2012. In E. Bolisani & M. Handzic (Eds.), Advances in Knowledge Management: Celebrating Twenty Years of Research and Practice (pp. 45-64), Springer International Publishing Switzerland.

[14]
Harman K., &Koohang A. (2005). Frequency of publication and topical emphasis of knowledge management books versus doctoral dissertations: 1983-2005. Journal of Computer Information Systems, 46(2), 64-68.Citation analysis was used to collect data on the annual frequency and topical emphasis of books and doctoral dissertations on Knowledge Management (KM) published during the period 1983-2005. Chi-Square was used to compare KM books versus KM dissertations on the basis of frequency of publication and topical emphasis. Cramer''s Phi was used to interpret the derived Chi-Square values'' effect levels. Regarding annual frequency of publication, there was no significant difference between books and dissertations. KM books and dissertations followed a pattern of annual publication frequency similar to patterns reported in the literature. Regarding topical emphasis, there was a significant difference between books and dissertations. The analysis also supported a taxonomy or categorization model for topical emphasis reported in the literature. Recommendations for further study included: (1) citation analysis comparing the annual publication frequencies and topical emphasis of KM books, dissertations, and journal articles; (2) a bibliographic study comparing the types of sources cited in KM books, dissertations, and journal articles; and (3) additional studies on the categorization of the topics covered in KM books, dissertations, and journal articles. The study findings reflect: (1) KM''s recent emergence as a generally accepted field of study and (2) key topics or KM constructs that merit greater attention by theorists and practitioners.

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[15]
Heising P.(2015). Future research in knowledge management:results from the global knowledge research network study. In Bolisani, E. & Handzic, M. (Eds.), Advances in Knowledge Management: Celebrating Twenty Years of Research and Practice (pp. 151-182), Springer International Publishing Switzerland.

[16]
Jasimuddin S.M. (2006). Disciplinary roots of knowledge management: a theoretical review. International Journal of Organizational Analysis, 14(2), 171-180.ABSTRACT Purpose – The purpose of this article is to reflect on the development of knowledge management so as to argue whether knowledge management (KM) is a multidisciplinary field. Design/methodology/approach – To set the scene by reviewing and synthesizing the scholarly works and published practices of knowledge management, this paper presents an overview of the recent and rapidly growing literature on knowledge management. Findings – The paper presents a discussion, addressing the question of what those disciplines are on which knowledge management discourse is exactly drawn on. The fact is that knowledge management draws from a wide range of disciplines. Although scholars from several disciplines attempt to claim ownership of the knowledge management, today both practitioners and academics alike recognize that knowledge management is an eclectic field rather than grounded in a specific ideology. Research limitations/implications – The paper does not offer comprehensive understanding of the disciplinary roots of knowledge management because it has not reviewed all the papers available in KM. Practical implications – The paper does raise awareness of the genesis of knowledge management. It will encourage insightful managers to examine this research in more depth as a means of guidance for making use of KM initiatives in their organization. Originality/value – Highlighting the growing interest in knowledge management, the paper inspires knowledge management researchers to be rigorous in both disciplinary grounding and integration. Although the paper does not attempt to detail the origins and the gradual development of the KM field, it contributes to improving theory, practice, and pedagogy in the field of KM by articulating its origin.

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[17]
Jennex M.E., &Croasdell D. (2007). Knowledge management as a discipline. In E. Murray & E. Jennex (Eds.), Knowledge Management in Modern Organization (pp. 10-17), Idea Group publishing, Hershey, London.

[18]
Kakabadse N. K., Kakabadse A., & Kouzmin A. (2003). Reviewing the knowledge management literature: Towards a taxonomy. Journal of knowledge management, 7(4), 75-91.Academic and practitioner interpretations of knowledge management are captured through a comprehensive taxonomy of knowledge models. How knowledge is absorbed raises the question as to whether focus should be placed on knowledge transfer or knowledge management. It is concluded that the contextual demands for knowledge application dictate which pathway to pursue

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[19]
Kumar A., &Mohindra R. (2015). Bibliometric Analysis on Knowledge Management Research. International Journal of Information Dissemination & Technology, 5(2), 106-113.

[20]
Lambe P.(2011). The unacknowledged parentage of knowledge management. Journal of Knowledge Management, 15(2), 175-197.Purpose - This paper aims to argue that the current malaise and fragmentation within knowledge management are at least partially caused by a lack of awareness of its own historical roots. Design/methodology/approach - A comprehensive literature review shows that very explicit knowledge management concepts and practices were in circulation 50 years ago and that current knowledge management literature has very little historical depth. Findings - The current canonical knowledge management literature almost universally ignores significant antecedents to knowledge management thinking and practice dating back to the 1960s. Practical implications - There are three practical implications: for knowledge management education to recover its historical antecedents; for KM theorists and practitioners to connect KM theory and practice to historically-related work in economics, sociology and information management, from which it is currently isolated; through an understanding of its roots to help knowledge management theorists build a meaningful and coherent agenda for the discipline. Originality/value - This is the most extensive exploration to date of the historical origins of knowledge management, with significant implications for recovering a productive agenda for the discipline.

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[21]
Lee, M. R., &Chen T.T. (2012). Revealing research themes and trends in knowledge management: From 1995 to 2010. Knowledge-Based Systems, 28, 47-58.Visualizing the entire domain of knowledge and tracking the latest developments of an important discipline are challenging tasks for researchers. This study builds an intellectual structure by examining a total of 10,974 publications in the knowledge management (KM) field from 1995 to 2010. Document co-citation analysis, pathfinder network and strategic diagram techniques are applied to provide a dynamic view of the evolution of knowledge management research trends. This study provides a systematic and objective means in exploring the development of the KM discipline. This paper not only drew its finding from a large data set but also presented a longitudinal analysis of the development of the KM related studies. The results of this study reflect that the coverage of key KM papers has expanded into a broad spectrum of disciplines. A discussion of the future of KM research is also provided.

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[22]
Ma Z., &Yu K.H. (2010). Research paradigms of contemporary knowledge management studies: 1998-2007. Journal of Knowledge Management, 14(2), 175-189.Purpose - The purpose of this paper is to explore the research paradigms of contemporary knowledge management studies in the past decade using citation and co-citation analysis. Design/methodology/approach - Research in any academic area often clusters into informal networks that focus on common questions in common ways, and the accumulated knowledge often flows between members of these networks, revealed in patterns of citations. The research paradigms of a given field can be identified by analyzing corresponding knowledge flows and citation and co-citation process. The methods used in the study include citation analysis, co-citation analysis, and social network analysis. Findings - The paper draws an intellectual map of knowledge flows between knowledge management scholars. Key research themes and concepts as well as their relationships in the field of knowledge management are identified. Research limitations/implications - An in-depth analysis of the relationships between knowledge management research and industrial practices should be conducted in future in order to examine the impact of academic research on knowledge management and the management of knowledge accumulated in the practice. Originality/value - The paper profiles knowledge management studies in the past decade and presents a solid foundation for a better understanding of different research paradigms in the area of knowledge management. It helps identify the invisible network of knowledge management studies that traces the evolution of knowledge management research, which thus provides a new perspective on knowledge management research.

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[23]
Martin B. (2008). Knowledge management. Annual Review of Information Science and Technology, 42, 371-424.

[24]
McCain K.W. (1990). Mapping authors in intellectual space: A technical overview. Journal of the American society for information science, 41(6), 433-443.

[25]
Mehrizi M.H.R, &Bontis, N.(2009). A cluster analysis of the KM field. Management Decision, 47(5), 792-805.ABSTRACT Purpose – The main purpose of this study is to review the knowledge management literature from a content-related perspective using cluster analysis. Design/methodology/approach – A critical analysis of previous review articles in KM provided a conceptual framework with nine dimensions. A survey was then administered to 120 KM authors asking them to review which dimensions they considered in their own research. Findings – Three clusters of KM research were identified as follows: the socialization school, the collaboration school, and the codification school. Research limitations/implications – The study does not consider the dimension of strategic versus operational KM issues nor does it consider any non-Anglophonic research. Practical implications – The three identified clusters accrued from the review provide both scholars and practitioners with a more holistic perspective and better understanding of the main thrusts of their KM initiatives. Originality/value – The research is the first systematic and comprehensive review of KM that provides a cluster analysis approach.

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[26]
Muzzammil M., &Asad M.(2016). Status of literature in knowledge management in Web of Science (2007-2014): a bibliometric study. Global Journal of Human Social Science -(G) Linguistics & Education, 16(5), 29-42.

[27]
Persson O. (1994). The intellectual base and research fronts of JASIS 1986-1990. Journal of the American Society for Information Science, 45(1), 31-38.A citation analysis was applied to articles published in the Journal of the American Society for Information Science. The document set consisted of 209 genuine articles from the 1986–1990 SSCI03 CD-ROM. To find the intellectual base of these articles a cocitation analysis was made. A map of the most cocited authors shows considerable resemblance to a map of information science produced by other methods. Citation-based bibliographic coupling was applied to the same set of documents in order to define research fronts, i.e., clusters of articles using similar parts of the intellectual base. It is also shown that the research front map has a close correspondence with the man of the intellectual base. 08 1994 John Wiley & Sons, Inc.

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[28]
Ponzi L.J. (2002). The intellectual structure and interdisciplinary breadth of knowledge management: A bibliometric study of its early stage of development. Scientometrics, 55(2), 259-272.This study explores the intellectual structure and interdisciplinary breadth of Knowledge Management in its early stage of development. Intellectual structure is established by a principal component analysis applied to an author co-citation frequency matrix. The author co-citation frequencies were derived from the 1994-1998 academic literature and captured by the single search phrase of “Knowledge Management.” Four factors were labeled Knowledge Management, Organizational Learning, Knowledge-based Theories, and The Role of Tacit Knowledge in Organizations. The interdisciplinary breadth surrounding Knowledge Management mainly occurs in the discipline of management. Empirical evidence suggests that the discipline of Computer Science is not a key contributor as originally hypothesized.

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[29]
Ponzi L., &Koenig M.(2002).Knowledge management: another management fad. Information research, 8(1), paper no. 145. Retrieved from

[30]
Prusak L.(2001). Where did knowledge management come from? IBM Systems Journal, 40(4), 1002-1007.ABSTRACT In this essay I look at the history of knowledge management and offer insights into what knowledge management means today and where it may be headed in the future. This is an updated version of an article first published in Knowledge Directions, the journal of the Institute for Knowledge Management, fall 1999.

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[31]
Qiu J., &Lv H. (2014). An overview of knowledge management research viewed through the web of science (1993-2012). ASLIB Journal of Information Management, 66(4), 424-442.Abstract Purpose - The purpose of this paper is to present a bibliometric analysis of scientific output of the knowledge management (KM), the aim being to offer an overview of research activity in this field and characterize its most significant aspects. In addition, this study aims to quantitatively analyze KM research trends, forecasts, and citations from 1993 to 2012 in Web of Science (WOS). Design/methodology/approach - A total of 12,925 documents related to KM research were collected from following databases: Science Citation Index Expanded, Social Sciences Citation Index, Arts & Humanities Citation Index, Conference Proceedings Citation Index-Science, and Conference Proceedings Citation Index-Social Science & Humanities. These documents were carefully reviewed and subjected to bibliometric data analysis techniques. Findings - A number of research questions pertaining to patterns in scientific outputs, subject categories and major journals, author keywords frequencies, characteristics of the international collaboration, most cited papers and significant papers distribution of KM research were proposed and answered. In addition, there are five research sights on KM research are as follows: management science, computer science, information science, business, and engineering. Based on these findings, many implications emerged that improve one's understanding of the identity of KM as a distinct multi-discipline scientific field. Research limitations/implications - Comprehensiveness and inclusiveness of the analyzed KM-related data set in WOS because of some KM-centric journals are not indexed by Thomson Reuters. Originality/value - The paper offers an overview and evaluation of research activity into the KM viewed through the WOS during 1993-2012.

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[32]
Ramy A., Floody J., Ragab M. A., & Arisha A. (2018). A scientometric analysis of Knowledge Management Research and Practice literature: 2003-2015. Knowledge Management Research & Practice, 16(1), 66-77.The current smart economy has defined new rules for economic leadership where Intellectual Capital (IC) has become the foundation of wealth creation. The ability of organisations to compete in today's complex business climate relies on effective management of intangibles and the development of strategies to leverage and exploit knowledge assets. Yet, knowledge is intrinsically linked to... [Show full abstract]

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[33]
Ribière V., &Walter C. (2013). 10 years of KM theory and practices. Knowledge Management Research & Practice, 11(1), 4-9.Celebrating the first decade of Knowledge Management Research & Practice , this paper aims to provide a keyword frequency and content analysis of all 235 journal articles published in the journal between 2003 and 2012. The main knowledge management themes and concepts published over the past 10 years are presented and discussed.

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[34]
Ruggles R. (1998). The state of the notion: knowledge management in practice. California Management Review, 40(3), 80-89.To a growing number of companies, knowledge management is more than just a buzzword or a sales pitch, it is an approach to adding or creating value by more actively leveraging the know-how, experience, and judgement resident within and, in many cases, outside of an organization. Based primarily upon the results of a study of 431 U.S. and European organizations, this article describes what firms are actually doing to manage knowledge, what else they think they could be or should be doing, and what they feel are the greatest barriers they face in their efforts.

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[35]
Russell S.J.,& Norvig P.(2003). Artificial intelligence: A modern approach (2nd Ed.). Upper Saddle River, New Jersey: Prentice Hall.

[36]
Sağsan M. (2007). Knowledge management from practice to discipline: a field study. AID TODAIE’s Review of Public Administration, 1(4), 123-157.Abstract: This study consists of two sections, theoretical and practical ap- proach. The theoretical section deals with knowledge management in two aspects. The first aspect is knowledge management as a field of application or profession. The second one is the discipline of knowledge management that involves the process of education on knowledge manager (Chief Knowledge Officer) who will perform this profession. Analyzing knowledge management as an application field, it involves the basic elements of the knowledge man- agement life cycle in the organizations such as create, share, structure use/reuse and audit in turn.The knowledge management as a discipline is an interdisciplinary nature, which is nourished by fundamental disciplines such as communications, business administration, information technologies and library and infor- mation science.The field study section of this article includes undergraduate students of De- partment of Knowledge Management/Faculty of Communications/Ba kent University. The field study attempts to identify the differences between De- partment of Knowledge Management of Ba kent University and Departments of Information and Record Management of Hacettepe, Ankara and 陌stanbul Universities. It found out that although all these departments have the same name, Department of Knowledge Management of Ba kent University differs from other three departments in five basic issues, which are determined by author. These differences can be listed as the (1) method of education, (2) department's goals, (3) the difference of affiliated faculty, (4) staff education for different professions and (5) different academic program. Empirical find- ings of the study indicated that Ba kent University students were unaware of these differences prior to their enrollment in the mentioned Department of Ba kent University and that they became conscious of the differences after taking courses on knowledge management.Key Words: Knowledge management practices, knowledge management oc- cupation, knowledge management discipline, knowledge management educa- tion in academics.

[37]
Sedighi M., &Jalalimanesh A.(2017). Mapping research trends in the field of knowledge management. Malaysian Journal of Library & Information Science, 19(1), 71-85.

[38]
Serenko A. (2013). Meta-analysis of scientometric research of knowledge management: discovering the identity of the discipline. Journal of Knowledge Management, 17(5), 773-812.Purpose - The purpose of this study is to conduct a meta-analysis of prior scientometric research of the knowledge management (KM) field.Design/methodology/approach - A total of 108 scientometric studies of the KM discipline were subjected to meta-analysis techniques.Findings - The overall volume of scientometric KM works has been growing, reaching up to ten publications per year by 2012, but their key findings are somewhat inconsistent. Most scientometric KM research is published in non-KM-centric journals. The KM discipline has deep historical roots. It suffers from a high degree of over-differentiation and is represented by dissimilar research streams. The top six most productive countries for KM research are the USA, the UK, Canada, Germany, Australia, and Spain. KM exhibits attributes of a healthy academic domain with no apparent anomalies and is progressing towards academic maturity.Practical implications - Scientometric KM researchers should use advanced empirical methods, become aware of prior scientometric research, rely on multiple databases, develop a KM keyword classification scheme, publish their research in KM-centric outlets, focus on rigorous research of the forums for KM publications, improve their cooperation, conduct a comprehensive study of individual and institutional productivity, and investigate interdisciplinary collaboration. KM-centric journals should encourage authors to employ under-represented empirical methods and conduct meta-analysis studies and should discourage conceptual publications, especially the development of new frameworks. To improve the impact of KM research on the state of practice, knowledge dissemination channels should be developed.Originality/value - This is the first documented attempt to conduct a meta-analysis of scientometric research of the KM discipline.

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[39]
Serenko A., &Bontis N. (2013a). Global ranking of knowledge management and intellectual capital academic journals: 2013 update. Journal of Knowledge Management, 17(2), 307-326.Purpose - The purpose of this paper is to develop a global ranking of knowledge management and intellectual capital academic journals. Design/methodology/approach - An online questionnaire was completed by 233 active knowledge management and intellectual capital researchers from 41 countries. Two different approaches: journal rank-order and journal scoring method were utilized and produced similar results. Findings - It was found that the top five academic journals in the field are: Journal of Knowledge Management, Journal of Intellectual Capital, Knowledge Management Research and Practice, International Journal of Knowledge Management, and The Learning Organization. It was also concluded that the major factors affecting perceptions of quality of academic journals are editor and review board reputation, inclusion in citation indexes, opinion of leading researchers, appearance in ranking lists, and citation impact. Research limitations/implications - This study was the first of its kind to develop a ranking system for academic journals in the field. Such a list will be very useful for academic recruitment, as well as tenure and promotion decisions. Practical implications - The findings from this study may be utilized by various practitioners including knowledge management professionals, university administrators, review committees and corporate librarians. Originality/value - This paper represents the first documented attempt to develop a ranking of knowledge management and intellectual capital academic journals through a survey of field contributors.

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[40]
Serenko A, &Bontis N. (2013b). The intellectual core and impact of the knowledge management academic discipline. Journal of Knowledge Management, 17(1), 137-155.The purpose of this study is to explore the intellectual core of the knowledge management and intellectual capital (KM/IC) academic discipline by analyzing cited and citing sources of the exemplary articles published in Journal of Knowledge Management and Journal of Intellectual Capital. Based on the findings, it is concluded that the KM/IC discipline: 1) builds its knowledge only upon works published in English language; 2) successfully disseminates its knowledge in both English and non-English language works; 3) does not exhibit a problematic self-citation behavior; 4) uses books and practitioner journals in the development of KM/IC theory; 5) converts experiential knowledge into academic knowledge; 6) is not yet a reference discipline, but is progressing well towards becoming one; and 6) exerts a somewhat limited direct impact on practice. Recommendations for various discipline stakeholders are offered.

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[41]
Serenko A., &Dumay J. (2015a). Citation classics published in knowledge management journals. Part I: Articles and their characteristics. Journal of Knowledge Management, 19(2), 401-431.ABSTRACT Purpose - The purpose of this study is to develop a list of citation classics published in knowledge management (KM) journals and to analyze the key attributes and characteristics of the selected articles to understand the development of the KM discipline. Design/methodology/approach - This study identifies 100 citation classics from seven KM-centric journals based on their citation impact reported by Google Scholar and analyzes their attributes. Findings - The KM discipline is at the pre-science stage because of the influence of normative studies espousing KM practice. However, KM is progressing toward normal science and academic maturity. While the discipline does not exhibit the signs of the superstar effect, scholars from the USA and UK have made the most significant impact on the development of the KM school of thought. KM scholars should be more engaged in international collaboration. Practical implications - Practitioners played a key role in the development of the KM discipline and thus there is an opportunity to develop more scientific research approaches based on critical and performative research agenda. Originality/value - The study is novel and a must read for KM scholars because it is the first to comprehensively analyze the ideas that are the origins of the KM discipline.

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[42]
Serenko A., &Dumay J. (2015b). Citation classics published in Knowledge Management journals. Part II: studying research trends and discovering the Google Scholar Effect. Journal of Knowledge Management, 19(6), 1335-1355.Purpose – The purpose of this study was to discover growing, stable and declining knowledge management (KM) research trends. Design/methodology/approach – Citations to 100 KM citation classics as identified by Serenko and Dumay (2015) were collected and analyzed for growing, stable and declining research trends. Findings – This research has two findings that were not theoretically expected. First, a majority of KM citation classics exhibit a bimodal citation distribution peak. Second, there are a growing number of citations for all research topics. These unexpected findings warranted further theoretical elaboration and empirical investigation. The analysis of erroneous citations and a five-year citation trend (2009 – 2013) reveals that the continuously growing volume of citations may result from what the authors call the Google Scholar Effect. Research limitations/implications – The results from this study open up two significant research opportunities. First, more research is needed to understand the impact Google Scholar is having on domains beyond KM. Second, more comprehensive research on the impact of erroneous citations is required because these have the most potential for damaging academic discourse and reputation. Practical implications – Researchers need to be aware of how technology is changing their profession and their citation behavior because of the pressure from the contemporary “publish or perish” environment, which prevents research from being state-of-the-art. Similarly, KM reviewers and editors need to be more aware of the pressure and prevalence of mis-citations and take action to raise awareness and to prevent mis-citations. Originality/value – This study is important from a scientometric research perspective as part of a growing research field using Google Scholar to measure the impact and power it has in influencing what gets cited and by whom.

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[43]
Serenko A., Bontis N., Booker L., Sadeddin K., & Hardie T. (2010). A scientometric analysis of knowledge management and intellectual capital academic literature (1994-2008). Journal of knowledge management, 14(1), 3-23.Purpose - The purpose of this study is to conduct a scientometric analysis of the body of literature contained in 11 major knowledge management and intellectual capital (KM/IC) peer-reviewed journals. Design/methodology/approach - A total of 2,175 articles published in 11 major KM/IC peer-reviewed journals were carefully reviewed and subjected to scientometric data analysis techniques. Findings - A number of research questions pertaining to country institutional and individual productivity co-operation patterns, publication frequency, and favourite inquiry methods were proposed and answered. Based on the findings, many implications emerged that improve one's understanding of the identity of KM/IC as a distinct scientific field. Research limitations/implications - The pool of KM/IC journals examined did not represent all available publication outlets, given that at least 20 peer-reviewed journals exist in the KM/IC field. There are also KM/IC papers published in other non-KM/IC specific journals. However, the 11 journals that were selected for the study have been evaluated by Bontis and Serenko as the top publications in the KM/IC area. Practical implications - Practitioners have played a significant role in developing the KM/IC field. However, their contributions have been decreasing. There is still very much a need for qualitative descriptions and case studies. It is critically important that practitioners consider collaborating with academics for richer research projects. Originality/value - This is the most comprehensive scientometric analysis of the KM/IC field ever conducted.

DOI

[44]
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Walter C., &Ribière , V. (2013). A citation and co-citation analysis of 10 years of KM theory and practices. Knowledge Management Research & Practice, 11(3), 221-229.In a previous issue of Knowledge Management Research & Practice (KMRP), we analysed the content and keywords of all articles published in the first decade of KMRP. With this article, we extend our preliminary analysis to the citation and co-citations made by these articles. The study covers all the 256 articles published. The most cited article was A dynamic theory of organisational knowledge creation by Nonaka. The most cited KMRP article was by Nonaka and Toyama: The knowledge-creating theory revisited: knowledge creation as a synthesizing process. The co-citation analysis of the 100 most cited articles in KMRP publications showed that four groups of topics emerged, one around communities and situated learning, the second group around networks, knowledge transfer and research methods, a third group around the foundations of knowledge management and a fourth group around intellectual capital.

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Wiig K.M. (1997). Where did it come from and where will it go? Journal of Expert Systems with Applications, 13(1), 1-14.

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Wiig K.M. (1999). Knowledge management: an emerging discipline rooted in a long history. In D. Chauvel & C. Despres,(Eds.), Knowledge horizons: The present and the promise of knowledge management, Butterworth-Heinemann, Oxford.This paper places Knowledge Management in an historical perspective, frames some of the key questions and challenges which must be addressed as it rides the waves of management acceptance, and highlights some of the new opportunities within Knowledge Management, as well as covering some of the traditions upon which it rests.

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Wilson T.D. (2002).The nonsense of knowledge management. Information research, 8(1), paper no. 144. Retrieved from

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