One of the problems is some institutions still use the H-index for evaluative purposes, for example, the H-index is used to evaluate the ranking of an academic department (
Meyers & Quan, 2017). It’s difficult to differentiate two or more institutions/scientists who have the same H-index, so it cannot be distinguished by the impact factor. This is one of the lack of the H-index (
Zhang, 2013). The rank of the top world researchers is based on the H-index, but one needs to differentiate researchers with the same H-index, for example, an implementation of the rank of scientists on the webometrics website (
Aguillo, 2018;
Mester, 2016). The problem occurs because the H-index is a single number indicator, so it is possible to find researchers with the same H-index. The cause is due to the loss of citation information on the H-index calculation (
Zhang, 2013). The loss of citation information on the H-index calculation is due to the high number of citations from some papers and the number of citations of papers that have the number of citations under the H-index value are not calculated by H-index method (
Zhang, 2013).